How do I contact customer service at Etihad Airways? Use any of your mobile devices to call the verified Etihad Airways phone number at 1 (877) 690-0767 (less waiting time). By pressing the corresponding numbers on your dial pad, select the language from the options provided. After selecting your preferred language, an IVR will guide you to the Etihad Airways call menu. These are the easiest steps for "speak to someone at etihad" If you want to make a new airline reservation, click 1. Click 2 to learn more about your current flight, including the terminal information and flight status. If you need to update anything about your flight or request a seat upgrade, click 3. If a traveler wants to make a cancellation or refund request, they should click 4. To reach the airline's customer care department directly, press #. IVR voice commands should be attentively listened to before pressing the appropriate button for your concern or issue. Hold the line open after dialing the number for a short while until you are connected to the airline's customer care.